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Sunday 9 March 2008

Issue with points on Blotanical

I thought I better issue a public apology to other members that have lost points because of my house cleaning "in my plot" on Blotanical .. I just thought deleting old messages would simplify my message cache .. as in any other computer cache maintenance.
BUT it isn't so .. and I am sorry to the other members that may not have known .. as I did NOT .. that I threw not only my points away .. but theirs too.

This is what Stuart told me verbatim

Hi Joy, Thanks for using the Help desk. Your query was: Stuart ... I have been deleting old messages to keep neat and organized. BUT ... now some one raised the issue that I might have been throwing away loads of points doing that. Have I ? Sorry to inform you Joy but yes you have. Not only have you been throwing away points for yourself but you've been throwing them away for the people who have been writing them as well. The delete button is only to help you get rid of messages you don't want ie. ones that may be confidential and shouldn't be read by others. There is certainly no need to clean them out. It will only ever show the most recent 15 anyway.Stuart

My apologies to those members who have been generous sending messages back to me and I threw your points away .. I did NOT read this stipulation anywhere thus I truly did it unknowingly.

Joy

30 comments:

Carol Michel said...

I did the same thing early on, deleted messages after I read them. I didn't know it mattered with the points. Don't worry another minute about it.

Carol, May Dreams Gardens

Unknown said...

Joy~Don't worry too much. I know I didn't trade messages with you for the points anyway! And I'm sure no one else will miss the one or two points either. We're all still learning the ropes at Blotanical. Besides...Now we know (as I didn't have a clue before either~not that I ever voluntarily clean anything-heehee)

O.I.M said...

I wouldn't sweat it Joy. gardeners are an understanding bunch.

I really enjoy the blotanical site but I'm not exactly swift when it comes to computers. I was unable to log onto blotanical for a few days. I emailed stuart for help and as it turns out, I had somehow managed to lock myself out of my own plot because I had inexplicably deleted my email address from the my plot section. Duh!

It took me forever to figure out how to add favourites and I'm still trying to figure out a few other things. Points are nice but I'm happy just to be able to log on.

Cheers.
Irena

Cindy Garber Iverson said...

I'm so glad you posted this! I had no idea either. I would be like you... tempted to do "housecleaning" in my inbox. I'm just like that. I now know NOT to do that. Thank you!!!!

Cindy at Rosehaven Cottage

Linda said...

Joy, don't worry about what happened, I only figured it out because at the very beginning I deleted a few messages and realized the points went down too. We'll all have to rally round and send you more messages, and then you can reply and before you know it your points will be back.

Anonymous said...

You know Joy, we'll just have to earn those points back. A few quick chocolate fixes and we'll become typing maniacs. I've got my chocolate ready, are you in?

Priscilla George said...

You are forgiven Joy. I did the same thing because I thought they were like private messages which can be deleted. I though the points would stay there and at first I didn't even know the points counted for messages.

Kylee Baumle said...

Joy, I didn't know this either! I don't know that I've ever deleted a message, but I had considered deleting some of the older ones for the same reason you did.
Thanks for bringing this to our attention!

Aunt Debbi/kurts mom said...

No appologies needed Joy. You just educated some of us. I had no idea. Thanks:)

Aiyana said...

Hi Joy,
I also deleted messages early on, but noticed a change in points, so I decided maybe it wasn't the thing to do, but I had no idea if affected others too. Kind of an odd point system! I don't pay a lot of attention to points, but for those who do, it's good you brought this up so others can be forewarned.
Aiyana

Anonymous said...

Ok, that's it....I'm sending you Japenese Beetles when they arrive. Just kidding...I didn't know it either and thanks for telling me. It seems like something I would have done too.

CanadianGardenJoy said...

Hi Guys ... Thanks for the support .. even this morning I managed to screw up getting back on here .. some posts were doubled and tripled .. I don't know what happened ..
Stuart and VP and maybe some one else I missed .. well they made nice comments and I managed to drag them into the delete pile .. I ran the "restore" program .. and it didn't restore their support comments ..
I think I am loosing that very last brain cell I have been holding on to!
So .. Thank you all plus Stuart and VP and that possible few others I shot into oblivian ?
Hubby left for South Carolina for his golf get a way .. I must have left my brain in his truck by mistake ? haha
Joy

Missa said...

(((Joy)))
Good morning and I for one think you can do no wrong. You - and many others- have made me feel quite welcome and comfortable in blotonist.

Have a great day.

Anonymous said...

Hi Joy! Thanks so much for posting this. Who knew?!! And by the way, I simply *love* that pic of Sophie peering over the dining room (breakfast?) table. It looks, shall we say, strangely familiar...

CanadianGardenJoy said...

Hellloooo Softer S. .. good grief girl ! You are going tomake it difficult to get my head through doorways ! haha .. it is great to read such positive comments .. and I'm so glad you feel comfortable here : ) ... some days it is a wonder I can get a logical sentence constructed, let alone help anybody out .. talk about the blind leading the blind ! haha
Thanks for popping by .. I'm on laundry duty .. surprising how much you can get done when you have the house to yourself ! LOL
Joy : )

Ourfriendben .. I'm going to find a way to shorten that yet .. poor "Softer" got it straight away ! haha
Yes .. that was a funny shot I took of her last Autumn, when I was pulling rosemary leaves off and jarring them .. she was SO curious ! .. aren't they all ? LOL
Back to the laundry game ! .. Thanks for stopping by !
Joy

Gail said...

Joy,

Good morning, it is morning as I write this! I joined Blotanical and haven't been able to figure out most of the rules...we must forgive ourselves, don't you think?

and I have also had problems with my blogger account...The post I posted on Saturday wasn't the one I thought I posted...it was the unedited post. Oh well!

Hope it is warmer your way.

gail

VP said...

Don't worry about deleting me earlier Joy - it happens to us all at some point AND you apologise so nicely. The only thing I said that hasn't been said already is this is something that Stuart should make clear in the Help pages of Blotanical perhaps?

CanadianGardenJoy said...

Hi Gail
At least the sun is out .. it was COLD this morning though .. number one son ran in the house after starting his truck .. warmed up by the fireplace .. BIG baby ! haha
Rain is coming near the end of this week .. now it will be a problem of flooding for some people .. we are a bit higher so a bit luckier .. roll on Spring !

VP
I realy can't get over how I did that this morning .. and from what I can remember in that flash of insanity, was that Stuart actualy did say he should make those rules clear .. so we might see that happening soon.
Of course I had to be the whiner who blethered on and on about it didn't I ? JEEZ !

The Diva said...

Who knew? I just send you messages because I like you. I don't care about the points anyway.~~Dee

CanadianGardenJoy said...

Hi dee .. thanks .. I think I had a continuous brain spasam all weekend .. thus the fallout all around me ! LOL
Joy : )

Mr. McGregor's Daughter said...

Thanks for posting about this issue. I also was not aware of it. Of course I & my correspondents were never in danger as procrastination & disorder are my middle name (names?).

CanadianGardenJoy said...

Hey .. those were my middle names .. except for this past weekend girl .
Libras .. when we POP ... we POP big time !

CanadianGardenJoy said...

Hey nancy .. keep that goutweed at a distance girl !.. yup .. mystery is becoming a non-mystery .. leave it to me to start the chain reaction though .. haha

Anonymous said...

So, you screwed up big time eh? Nice to see that your friends rallied round you and forgave you. I'm sure you will enjoy the goutweed and japanese beetles when they arrive!
Rose

CanadianGardenJoy said...

Thanks Rose .. I'll send some on for you too girl ! haha

Kristi said...

Wow, Blotanical is a lot more complex than I initially thought. I'm sure you will get those points back in no time.

CanadianGardenJoy said...

Hi notsocrafty !
You take a picture like I do .. I hold my hands up too ! LOL
Yes .. things came together for me again .. I guess I was the test run of the "OOPS" scale ? LOL
Joy

Frances, said...

Joy, it seems you have done us a service by your mistaken house cleaning. How else would we know about things like that? We aren't computer smart enough here to even think of cleaning out the messages so we are safe! HA. Be careful, though, the points gathering can give you a sore wrist and crossed eyeballs!
Frances

Anonymous said...

This is one of the many reasons I'm not a huge fan of blotanical. I'm trying to figure out what his angle is. I think he's going to get you all hooked and then start charging, but maybe that's just my growing up near NYC inbred suspicion of seemingly altrustic acts coming out. I love that it's introducing us all to new gardening blogs, but why don't we add those new blogs that we like to our blogroll and keep visiting them without getting sucked into the whole "points" scam?

CanadianGardenJoy said...

Hi frances ! .. I could have sworn that I answered your post .. more brain cells blown this week .. again ! .. I think that CRASH in Home SEnse scared the crackers out of me ! LOL
Yes .. that was quite the kaffuffle with the points issue wasn't it ? LOL

Heather .. it never hurts to be cautious .. I understand how you feel .. and it is always a good idea to keep duplicates of important "papers" .. my army wife side coming out ! LOL